Important Update: New Arrival & Cancellation PolicyTo ensure we provide the best possible service and keep our chairs running on time for everyone, we are implementing a new arrival policy.
The 15-Minute RuleMuch like a visit to the dentist or doctor, we now require all clients to arrive 15 minutes before their scheduled appointment time.Why? This helps us stay on schedule and ensures you receive the full, high-quality experience you expect without being rushed.
Late Arrivals: If you are unable to arrive at least 15 minutes early, please cancel or reschedule your appointment. During our busiest hours, even a small delay impacts every client following you.
Plan Ahead Please allow extra time for traffic, public transport, or finding a parking spot. We know Taunton can get busy!
5-Minute Limit: If the Client is more than 5 minutes late for their scheduled time, the appointment will be automatically cancelled.
Rescheduling: In the event of a cancellation due to lateness, the Client will be required to rebook for a future date/time.
To ensure we stay on schedule, please arrive at least 15 minutes prior to your scheduled appointment. If you are unable to arrive by this time, we kindly ask that you book a later slot. Thank you for your cooperation and punctuality.”
Important Update: Terms of Service & Appointment PolicyEffective Date: April 24, 2026 In an effort to maintain operational efficiency and ensure the highest standard of service for all clientele, we have amended our Arrival and Cancellation Policy. Please review the following terms carefully, as they apply to all future bookings.
1. Mandatory Pre-Appointment ArrivalTo facilitate necessary check-in procedures and ensure services commence exactly at the scheduled time, all clients are contractually required to arrive at the premises 15 minutes prior to their appointment start time.
2. Late Arrival & Automatic CancellationTimeliness is a condition of service. Failure to arrive by the mandatory 15-minute check-in threshold may result in the following:Forfeiture of Appointment: If you arrive less than 15 minutes before your scheduled slot, the appointment may be deemed a “Late Arrival.”Right of Refusal: During peak operational hours, we reserve the right to cancel or reschedule any appointment where the client has not met the arrival requirement, to prevent a cascading delay for subsequent bookings.
3. Client ResponsibilityIt is the client’s sole responsibility to account for external variables including, but not limited to:Traffic congestion and roadworks within the Taunton area.Delays in public transportation.Time required to secure adequate parking.
4. Cancellation FeesAppointments cancelled or rescheduled due to a violation of the 15-Minute Rule will be subject to our standard cancellation policy. This may include a loss of deposit or a late-cancellation fee as outlined in your initial booking agreement.
Notice: By maintaining your scheduled appointment, you acknowledge and agree to these updated terms. We appreciate your cooperation in helping us provide a punctual and premium experience for everyone.
Parties: This agreement is between Turkish Barber Taunton Ltd (the “Service Provider”) and the Client (the “undersigned”).
1. Arrival Policy
The Client acknowledges the requirement to arrive at the premises at least 15 minutes prior to the scheduled appointment time. This period is designated to facilitate check-in and preparation, ensuring the service begins promptly.
2. Traffic and Parking Disclaimer
The Client understands that external factors such as traffic congestion and parking availability are the sole responsibility of the Client. Turkish Barber Taunton Ltd advises all clients to allocate sufficient travel time to account for these variables. Failure to secure parking or delays due to traffic will not exempt the Client from the late arrival policy.
3. Late Arrival and Cancellation
To maintain a strict schedule for all patrons, the following “Grace Period” is enforced:
5-Minute Limit: If the Client is more than 5 minutes late for their scheduled time, the appointment will be automatically cancelled.
Rescheduling: In the event of a cancellation due to lateness, the Client will be required to rebook for a future date/time.
Service Integrity: This policy ensures that the Service Provider can deliver the highest quality of service without compromising the appointments of subsequent clients.
4. Policy Acceptance
By proceeding with this booking, the Client confirms they have read, understood, and agreed to the full View Policy document. The Client accepts that these terms are necessary to maintain the operational efficiency and service standards of Turkish Barber Taunton Ltd.
Legal Summary (Simplified)
Notice: By signing or clicking “Agree,” you are entering a service contract. You agree that your time slot is contingent upon your arrival within the 5-minute grace period. You waive the right to your specific time slot if you arrive late, regardless of the cause (traffic, parking, etc.).
📝 Formal Timing, Late Arrival, and No-Show Policy
This document formally structures the policy regarding client punctuality, late arrivals, missed appointments, and the general right to amend the policy.
Section 1: Punctuality and Late Arrival Policy
1.1 Requested Arrival Time (Punctuality)
Clients are strongly requested to {aim to arrive (15) minutes}} prior to their scheduled appointment time. This pre-arrival window is necessary to allow for preparation, administrative checks, and to commence the service promptly. Clients are advised to allocate additional time for potential unforeseen delays, including traffic congestion or parking difficulties flooding wind etc
1.2 Definition and Consequence of Late Arrival
If a Client arrives {more than five (5) minutes late}} to their confirmed booking, the following conditions apply:
- Manager’s Discretion: The ultimate decision on whether to proceed with the booked service or to turn the Client away remains at the sole and absolute discretion of the Manager (or the designated Barber).
- Service Modification: To maintain the operational schedule, the Barber reserves the right to cancel the appointment outright or offer a reduced service at the scheduled price.
- No Guarantee of Service: There is {no guarantee}} that the scheduled service will be performed or that the booking can be accommodated if the Client is late.
- IF YOU ARE NOT HERE 15 MINUTE BEFORE IF NEXT CLIENTS HERE MAY WE WILL TAKE NEXT ONE
Section 2: No-Show Policy
2.1 No-Show Penalty
Should a Client fail to present themselves for a confirmed appointment (hereinafter referred to as a “No-Show”), the following mandatory penalty shall apply:
- The Client shall be {charged the full monetary value of the missed service}}.
- This outstanding charge must be {settled in full}} prior to, or at the time of, booking any future services with the Service Provider.
2.2 Subsequent Rebooking
Any entitlement to rebook services following a No-Show incident is strictly {subject to the current availability}} of the Service Provider, CLIENT MUST PURCHASE A NEW BOOKING whether on the same day as the missed appointment or on a future date requested by the Client.
Section 3: Communication and Final Discretion
3.1 Monitoring for Availability
Clients bear the {sole responsibility}} for monitoring the provider’s official communication channels (including, but not limited to, WhatsApp and other designated social media platforms) for notifications regarding last-minute appointment cancellations or newly available appointment slots.
3.2 Manager’s Final Authority
Not with standing any other terms outlined in this policy, the {ultimate decision}} regarding the commencement of a scheduled service or the refusal of service to a Client shall remain at the sole and absolute discretion of the Manager (or authorized representative) of the Service Provider.
Section 4: Reservation of Policy Amendment Rights
The Service Provider expressly {reserves the right to modify, amend, suspend, or remove}} any part or the entirety of this Policy at any time and {without issuing prior notification}} to the Client. This right is especially applicable to, but not limited by, changes arising from circumstances deemed to be beyond the Service Provider’s reasonable control (including, but not limited to, force majeure, regulatory changes, or unforeseen operational necessity).
By scheduling a service, you agree to these terms and conditions regarding
Policy Amendments We reserve the right to amend, modify, or remove this policy or any stated price without prior notice as a result of business needs, market changes, or circumstances beyond our control. The most current policy will always apply.
If you are not here on time we take the next client then u will be next after him but if you arrive 5 minute late your appointment will be cancelled. In this case, no refund, change, or cash back will be issuedto ensure your slot.If you are more than 5 minutes late, your appointment will be cancelled and you’ll need to rebook. We do this to stay on schedule for everyone.This allows us to stay on schedule and provide you with the best service possible.Allow extra time for traffic/parking etc.
PLEASE MAKE SURE YOU BOOK WITH TURKISH BARBER TAUNTON 143 EAST REACH REMEMBER BOOKING IS YOUR RESPONSIBILITY