Please arrive 15 mins early like Dentist & Doctor everywhere else If you are not here 15 minute’s early we take the next client if you arrive 5 minute late your appointment will be cancelled. and you’ll need to rebook again In this case, no refund, change, or cash back will be issued We do this to stay on schedule for everyone.This allows us to stay on schedule and provide you with the best service possible.Allow extra time for traffic/parking etc. Thanks for understanding!
📝 Formal Timing, Late Arrival, and No-Show Policy
This document formally structures the policy regarding client punctuality, late arrivals, missed appointments, and the general right to amend the policy.
Section 1: Punctuality and Late Arrival Policy
1.1 Requested Arrival Time (Punctuality)
Clients are strongly requested to {aim to arrive (15) minutes}} prior to their scheduled appointment time. This pre-arrival window is necessary to allow for preparation, administrative checks, and to commence the service promptly. Clients are advised to allocate additional time for potential unforeseen delays, including traffic congestion or parking difficulties flooding wind etc
1.2 Definition and Consequence of Late Arrival
If a Client arrives {more than five (5) minutes late}} to their confirmed booking, the following conditions apply:
- Manager’s Discretion: The ultimate decision on whether to proceed with the booked service or to turn the Client away remains at the sole and absolute discretion of the Manager (or the designated Barber).
- Service Modification: To maintain the operational schedule, the Barber reserves the right to cancel the appointment outright or offer a reduced service at the scheduled price.
- No Guarantee of Service: There is {no guarantee}} that the scheduled service will be performed or that the booking can be accommodated if the Client is late.
- IF YOU ARE NOT HERE 15 MINUTE BEFORE IF NEXT CLIENTS HERE MAY WE WILL TAKE NEXT ONE
Section 2: No-Show Policy
2.1 No-Show Penalty
Should a Client fail to present themselves for a confirmed appointment (hereinafter referred to as a “No-Show”), the following mandatory penalty shall apply:
- The Client shall be {charged the full monetary value of the missed service}}.
- This outstanding charge must be {settled in full}} prior to, or at the time of, booking any future services with the Service Provider.
2.2 Subsequent Rebooking
Any entitlement to rebook services following a No-Show incident is strictly {subject to the current availability}} of the Service Provider, CLIENT MUST PURCHASE A NEW BOOKING whether on the same day as the missed appointment or on a future date requested by the Client.
Section 3: Communication and Final Discretion
3.1 Monitoring for Availability
Clients bear the {sole responsibility}} for monitoring the provider’s official communication channels (including, but not limited to, WhatsApp and other designated social media platforms) for notifications regarding last-minute appointment cancellations or newly available appointment slots.
3.2 Manager’s Final Authority
Not with standing any other terms outlined in this policy, the {ultimate decision}} regarding the commencement of a scheduled service or the refusal of service to a Client shall remain at the sole and absolute discretion of the Manager (or authorized representative) of the Service Provider.
Section 4: Reservation of Policy Amendment Rights
The Service Provider expressly {reserves the right to modify, amend, suspend, or remove}} any part or the entirety of this Policy at any time and {without issuing prior notification}} to the Client. This right is especially applicable to, but not limited by, changes arising from circumstances deemed to be beyond the Service Provider’s reasonable control (including, but not limited to, force majeure, regulatory changes, or unforeseen operational necessity).
By scheduling a service, you agree to these terms and conditions regarding
Policy Amendments We reserve the right to amend, modify, or remove this policy or any stated price without prior notice as a result of business needs, market changes, or circumstances beyond our control. The most current policy will always apply.
PLEASE MAKE SURE YOU BOOK WITH TURKISH BARBER TAUNTON 143 EAST REACH REMEMBER BOOKING IS YOUR RESPONSIBILITY